Delivery

Delivery terms

Large items/orders are sent by courier. Everything else will be sent via Royal Mail.

Please double check your delivery address is correct to ensure your parcel is delivered to the right address.

Goods are aimed to be dispatched within 1-7 working days from receipt of your order (subject to stock availability).

Every effort is made to keep stock levels updated, however, levels are subject to some fluctuation. Should an item sell out before levels are updated, you will be contacted as soon as possible to advise of the delay.

If you have an urgent request, please get in touch and we may be able to offer an express service.

UK Delivery

Standard UK delivery within the UK is free for all orders over £60, and costs £4 for orders under £60, for orders that do not contain made-to-order items, total delivery time is around 4-8 days.

Other shipping options are available:

• Speedy UK Delivery: Sent tracked 24 with the same dispatch time (2-5 days for delivery): £8
• Collection from our Exeter shop (1-2 days): Free!

EU Delivery

Delivery costs are based on weight and calculated at checkout.

We deliver to Europe but please note that post Brexit, delivery is more complicated (🙄) which we are very sorry about. We are careful to complete all the correct forms before despatching but please note that deliveries are taking longer to arrive due to additional checks.

We have been advised that you shouldn’t be applicable for further customs fees if the order is less than £135, however this is beyond our control – and we apologise wholeheartedly if you do have to pay further for your parcel.

International Delivery

We offer International delivery on all our products. Delivery costs are based on weight and calculated at checkout.

Please note that international orders take on average 5-14 working days to arrive, but will take longer during busy periods.